Help center
Plain guides for every part of Phyle, written for the people who keep a church running. Start with the first 30 minutes, or search for what you need.
Start here
- Getting started: the first 30 minutes Start your church on Phyle, sign in for the first time, fill in your church details and invite your team, all in about half an hour.
- Roles and permissions What administrators, staff, volunteers and members can each see and do in Phyle, and how to invite people, change their role or turn off a sign-in.
- Two-factor sign-in Protect your church's information with a code from your phone. How to set up two-step sign-in, save recovery codes and get back in if you lose your phone.
- Billing and plans How Phyle's plans work, what counts as an active person, paying monthly or yearly, changing plans, cancelling and refunds.
- Exporting or deleting your data Download your people, giving and reports as spreadsheets, remove or erase a person's record, and close your church's account.
People
- Import your people Bring everyone in from a spreadsheet or your old church system. Match your columns, check the file first, keep families together, and undo if needed.
- Households Keep families together with one shared address. Add a whole family at once, move people between households, and see where households are used.
- Groups Set up small groups, ministries, classes and serving teams. Keep a roster, take attendance, and let members find a group and ask to join.
- The member portal and directory Give members their own sign-in to update their details, see their giving, join groups and sign up for events, and decide when to open the directory.
Sundays and events
- Events and the calendar Schedule services and gatherings, make them repeat, book rooms without double-booking, take sign-ups and share a public calendar.
- Check-in and kiosks Set up children's classes, check families in at a welcome desk or a self-service kiosk, print name tags and release children safely with pickup codes.
- Serving: teams, scheduling and services Build serving teams and positions, schedule volunteers with suggestions and one-tap replies, track requirements, and plan and run the order of service.
Care, messages and giving
- Care and workflows Keep track of the calls and visits your team promises, walk new guests through a few steps, and look after prayer requests and private notes.
- Email and texting Connect email and texting, send messages to a group, tag or your whole church, and handle unsubscribes and STOP replies the right way.
- Online giving Connect Stripe, open your giving page, record cash and checks in batches, track pledges, and send year-end giving statements.